Contact & FAQ

Contact info:

Ariom Leone d.o.o.
Zgornje Hoče 29c
2311 Hoče

Slovenia
E-mail: info@primozroglic.com

IBAN:SI56 1910 0001 1563 812

REFERENCE: **** (+order number)     ****your defalut reference 
SWIFT BIC CODE: SZKBSI2X

VAT ID: 23828579
Company registration number : 8402779000

FOR BUSINESS WITH PRIMOŽ ROGLIČ PLEASE CONTACT: 

MATTIA GALLI 

contact@wspsa.ch

+41 76 365 08 36

FOR COLABORATION OR BUSINESS WITH www.primozroglic.com PLEASE CONTACT:

info@primozroglic.com

FAQ

Read the answers to the most common questions we have chosen for you.

Delivery is carried out with Pošta Slovenije. Shipping cost is 12 EUR for most European countries. Shipping cost for other parts of the world (USA, Japan, Australia, Asia…) 20 EUR .

The following payment methods are available:

  • bank wire transfer
  • Paypal
  • credit card payments

When you place your order, we will automatically send you payment and delivery information via email. * VAT is calculated in prices. 

If the product does not suit you, product exchange is possible. You can return it to our address within 30 days of delivery, but before that please inform us at info@primozroglic.com. In email sent to us please provide us with order number.
 
The cost of return postage is paid by the costumer, if we sent you wrong item or sizing different that costumer ordered we cover return shipping expenses.
 
Refunds will be made as soon as possible and no later than 30 days after receiving of the notice of withdrawal. If you choose to get refund instead of exchanged items, purchase price is refunded only through a personal bank account. We do not pay out cash.

After placing the order, the buyer receives an e-mail notification with payment and delivery information. After receiving the order, we ship the goods in the shortest possible time.When package is sent, costumer is provided with tracking number, receipt is added to package when package is sent.  

More about

The provider is commited to permanently protect all personal data of the user. The provider will use personal data exclusively for the purpose of fulfilling the order (sending information material, offers, invoices) and other necessary communication. Under no circumstances will the user’s data be passed on to unauthorized persons.

More about

If you choose bank wire transfer method of payment, please use order number for reference. Ariom Leone d.o.o. Zgornje Hoče 29c 2311 Hoče SLOVENIA IBAN :SI56 1910 0001 1563 812 REFERENCE : **** (+order number) SWIFT BIC CODE: SZKBSI2X BANK :  Deželna Banka Slovenije ****reference codes differ between countries so please choose you bank´s defalut reference code.

Autograph

If you want an autographed card, send an envelope with the attached address and postage stamp to:
 
Primož Roglič
Strahovlje 17
1412 Kisovec